Your privacy is important to us. This Privacy Policy (“Policy”) applies to services provided by LieChee, Inc. (“we”, “us”, or “LieChee”) and our website (the “Site”), product pages, mobile or web applications, or other digital products that link to or reference this Policy (collectively, the “Services”) and explains what information we collect from users of our Services (a “user”, “you”, or “your”), including information that may be used to personally identify you (“Personal Information”) and how we use it.
LieChee does not sell your data or train our models on your private content. You can email support@liechee.com to enable end-to-end encryption on your recordings and assignments at any time.
We encourage you to read the details below. This Policy applies to any visitor to or user of our Services. Any capitalized terms used herein but not defined shall have the meaning set forth in our Terms of Service, available at https://liechee.com/terms.
We reserve the right to change this Policy at any time. We will notify you of any material changes by posting a new Policy to this page and/or sending notice to the primary email address specified in your account. Your continued use of our Services after we publish or send notice about changes means that the collection, use and sharing of your Personal Information is subject to the updated Policy.
Scope and Applicability
This Policy applies to all information we collect through the LieChee Services, regardless of whether you access them through our website, mobile applications, browser extensions, or any other channel. It does not apply to third-party services, websites, or content that LieChee does not own or control, even when linked from our Services.
By using LieChee, you agree to the data practices described in this Policy. If you do not agree, please do not use the Services.
What Information Do We Collect?
We collect the following categories of information:
- Account information — name, email address, school name (optional), and language preference.
- Recordings and transcripts — audio you capture through our Record feature and the transcripts generated from it. Audio is processed locally where possible and deleted from our servers after transcription unless you opt into retention.
- Assignments and prompts — text you upload, paste, or describe for completion by our AI tutor or assignment solver.
- Generated output — the recaps, essays, answers, and other content the Services produce for you.
- Usage data — pages visited, features used, approximate location (country/region), browser type, and similar diagnostic data.
- Payment data — handled by our payment processor (Stripe). We do not see or store full card numbers.
How Do We Use The Information We Collect?
We use your information to:
- Provide, maintain, and improve the Services.
- Process your audio and assignments through our AI models to generate recaps, finished homework, and tutoring responses.
- Personalize content (including matching your writing voice in generated outputs).
- Send transactional emails (receipts, security notices, support replies).
- Detect, prevent, and respond to fraud, abuse, and security issues.
- Comply with legal obligations.
We do not use your private content (recordings, assignments, generated output) to train our own AI models or those of any third party.
How Do We Use Tracking Technologies?
LieChee uses cookies and similar technologies (such as web beacons and local storage) to keep you signed in, remember your language preference, measure feature usage, and improve performance. You can control cookies through your browser settings, though some Services may not function correctly if you disable them.
We use a small number of third-party analytics services (such as Vercel Analytics) to understand aggregate, anonymized usage patterns. These services do not receive your private content.
How Do We Secure Your Personal Information?
We implement industry-standard administrative, technical, and physical safeguards designed to protect your Personal Information against unauthorized access, loss, misuse, or alteration. This includes encryption in transit (TLS 1.3) and at rest, strict access controls for our team, and regular security review.
However, no method of transmission or storage is completely secure. If you have reason to believe your interaction with LieChee is no longer secure, please contact us immediately at support@liechee.com.
Data Retention
We retain your Personal Information for as long as your account is active or as needed to provide the Services. After account closure or a sustained period of inactivity (24 months), we delete or anonymize your information except where retention is required for legal, accounting, or security purposes.
Audio recordings are deleted from our servers within 30 days of transcription unless you explicitly enable retention. Generated content (recaps, essays, answers) is retained only as long as you keep it in your account.
Managing Your Privacy
You can access, update, export, or delete your Personal Information at any time from your account settings, or by emailing support@liechee.com. We will respond to verifiable requests within 30 days.
You may also opt out of marketing emails through the unsubscribe link in any such email. Transactional emails (receipts, security alerts) cannot be opted out of while your account is active.
How We Respond to Do Not Track Signals
Some browsers transmit a Do Not Track (“DNT”) signal. There is currently no industry consensus on how to respond to DNT signals consistently, and LieChee does not change its behavior based on the presence of a DNT signal. We do, however, honor explicit privacy choices you make through your account settings.
Children Under 16
LieChee is not intended for children under 16. We do not knowingly collect Personal Information from children under 16. If we learn that we have inadvertently collected such information, we will promptly delete it. If you believe we may have any information from or about a child under 16, please contact us at support@liechee.com.
Region-Specific Disclosures
European Economic Area & UK. If you are located in the EEA, the UK, or Switzerland, you have rights under the GDPR including access, rectification, erasure, restriction, portability, and objection. Our legal basis for processing is generally performance of a contract, your consent (where required), and our legitimate interests in operating and improving the Services.
California. California residents have rights under the CCPA/CPRA, including the right to know, delete, correct, and opt out of the sale or sharing of Personal Information. We do not sell or share Personal Information as those terms are defined under the CPRA.
Other regions. Users in other jurisdictions may have similar local rights. Contact us to exercise them.
Contact Us
If you have questions about this Policy or our privacy practices, please contact us at support@liechee.com.